Measuring agility

The benchmark is designed to be used as part of an ongoing agile process. It offers a set of metrics that can feed into a process of ongoing learning and improvement. Since all the metrics are relative the benchmark only measures change, and there is no way to ever get to an end. Sorry.

Systemic agility

The benchmark is founded on the idea that agility is systemic,  that agility emerges from the alignment of the ability to act, the right resources, effective communication and trust. In order to develop agility a team must  keep evolving all these aspects simultaneously. New tools will require updated processes, which will in turn cause roles to evolve which will cause relationships between team members to shift. The process of developing agility is a constant feedback loop between all these aspects.

Our benchmark has been designed to make each of these elements visible  enabling teams to sense and respond to to their most immediate shared challenges.  

The elements

Our benchmark is based on a model that divides agility into four essential elements. These are, roughly, “When/where, What, How and Why”, or action, resources, information and emotion.

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Action and authority

The ability to take action

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Resources and support

The resources required to make action possible

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Process and information

Knowing how, when and where to act

Emotion and meaning

The motivation to act

 
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