Act
Becoming more agile, innovative and able to respond quickly to change involves being flexible, nimble and adaptable.
If your team is in crisis mode, constantly fighting fires, we can help. (If not we can help too, see below). We offer, immediate, hands-on help to get your heads above water in the short term. Next we add structure to get to a more sustainable way of working and jointly devise a a strategy to become an a team that can do amazing things.
We start by making a quick assessment of the situation using our measurement tool. Based on the results and information from the team we identify the most immediate needs. This is when we can act. What we do depends of what we’ve learnt but it can range from introducing agile practices, project or product management, clarifying process flow to meeting practices, conflict management and decision making processes.
Once everyone can breathe again, we move to developing the personal characteristics each team member needs to become flexible, nimble and adaptable.
In our experience, the place to start (when not in crisis) is always feedback. Statistics show the importance of employee feedback in a whole range of areas from engagement and motivation to lower staff turnover.
Working on projects in an agile way, requires that team members are able to both give and receive feedback as well as being open to being wrong and changing course. The agile manifesto states ‘People and interactions over process and tools’ This underlines the importance of developing individuals and their ability to connect with each other as a starting point. There is much research and many articles written about this such as the £109 billion that soft skills will contribute to the economy or the amount of money wasted in pointless meetings.
In our programme this process of change is taught via a series of mini-modules and interventions that will deliver the shifts in thinking and behaviour.
There are 3 foundation feedback courses, each made up of 3 x 1 hour sessions
Feedback foundations
Learn the fundamental skills for effective feedback.
Increase Individual confidence and team connections with improved listening skills
Boost quality of the output as teams are better able to understand each other with new insight into motivations and behaviour
Reduce misunderstandings and defensiveness with clearer communication
Develop personal responsibility and willingness to take initiative
Feedback in practice
Explore practices to strengthen team collaboration
Improve ability to understand each others perspectives to enhance team cohesion
How to manage conflict and different anger styles
Learn to accept and embrace mistakes and failures and increase resilience
Be able give honest feedback which saves time and allows for better collaboration and faster work cycles
Deeper connections
Increase team confidence and connection
Increase confidence in ability to understand others by developing empathy and openness
Ensure others understand what you are saying by learning to make clear requests
Learn techniques to avoid burnout
Deepen team connections by expressing appreciation for each other